Shipping and return policies for Mark Anthony Febbo

Shipping Info
All items are shipped USPS with limited tracking options. We would like to offer more options, but we are running a very simple business on a limited budget. We hope that you understand that we work very hard to operate under the limited constraints afforded to indie musicians and this 100% artist-run, mom 'n' pop, micro-business.
Return Policy
Thank you, friends, for shopping with us and supporting radio-free, independent music from Southern Arizona! I am grateful for people like you who help us keep doing what we love to do: write, record, and perform original music. Without you patrons, we have no stage, no audience, and no fun. You are an integral part of this experience creating music.

If you're not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 30 calendar days to return an item from the date you receive it, and exchange it for another item. To be eligible for a return and exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to include a receipt or proof of purchase. We will provide you with an address for the return.

EXCHANGES

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange after inspecting the item. If your exchange is approved we will ship you item/s of your choosing equal in value to your original purchase.

REFUNDS

Refunds will be considered on a case-by-case basis only for defective items. We ask that you work with us toward an exchange of some kind in all other cases. Shipping costs and PayPal fees will be deducted from your refund, should you opt for a refund instead of an exchange.

Please bear with us, in the event that you find yourself unsatisfied with an item for whatever reason. Let's talk about it openly and find a solution that's mutually beneficial. We hope that you understand that we work very hard to operate under the limited constraints afforded to indie musicians and a 100% artist-run, mom 'n' pop, micro-business. We will do our very best to serve you well and make sure that you're satisfied with whatever you buy.